blue pearl southfield

Put him on a bland diet and probiotics and he was all better. They treated us with such compassion. She listened and soothed my heart by telling me that I don't have to lose my kitty, but what to look for in his actions to let me know when he is ready. They were polite and caring, professional employees . Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. Anyone can write a Trustpilot review. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. HAD I'D KNOWN. 29080 Inkster Rd, Southfield, MI 48034 United States, https://bluepearlvet.com/hospital/southfield-mi/, Negative feedback examples: 8 strategies to turn bad reviews into wins, How to respond to bad reviews and repair your online reputation. I took my boy Wesley to blue pearl for emergency. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. all rights reserved. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. The technician said "I'll make a note on the chart!" Here are 8 tips for writing great reviews. Wow, were they wrong!! BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question I waited two days for a call back TWO DAYS. The technician said "I'll make a note on the chart!" My first visit cost $292. Thorough, friendly, great customer service. For being open 24 hours it took 20 minutes for them to answer there phone. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. The next day, she got to come home with us. The front desk staff are very nice and accommodating. Still no response and that was over a year ago. Avoid! Blue Pearl Pet Hospital is amazing. Nicole W. said: I wish I could give a million stars!! I am a pharmacist and it just seemed a bit overdone. 29080 Inkster Rd Southfield, MI 48034 481.66 mi. Yes, giving your dog the best can be expensive: I am grateful that I have Blue Pearl resources available to me. Their RX charge 5x as much vs my filling at pharmacy or online. It was a mistake. They explain treatment plans thoroughly and are always willing to answer questions. Dr. Lee, and Dr. Campbell are wonderful! I was so nervous. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. When your pet needs emergency care, seconds count. Easy, done. Learn more about veterinary specialists. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. They may be pricey but the service was exceptional. So I got the second opinion I wanted and the cost was zero ! My greyhound had a massive cut on his haunch. Submit. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. Had to bring my cat to have teeth removed. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. Their staff is impatient and disrespectful. I asked why my comments were deleted from their website. My score for your operation is less than an F. You utterly failed in your responsibilities and I won't hesitate to tell anyone who asks what my experience was when taking my cat there. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. Our dog was in need of emergency care for ITP, a blood disorder that sees the bodys immune system attack and destroy the blood platelets. All of this on a standard Tuesday morning schedule. She was released approximately 12 hours too soon. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. We we arrived we were told they were at capacity. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. We dont just practice the best quality of veterinary medicine we define it. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. The vet saying she thought Abby had had a stroke or something. I will NOT be bringing my puppy back here ever. . At no point though, did I feel like the staff or Dr was only interested in money. The tech knew it was outrageous for she kept her thumb over the amount. So i had to decide the worse. Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. They promised to follow up with specialist internal medicine vet but never called back and my cat remains ill. My honest assessment of the medical staff is that they're both hostages and victims of the corporate demand for them to bring in as much revenue per client as possible as opposed to being genuinely caring veterinarians. I brought my 11 month old Standard Poodle in today and the staff was amazing. Unconscionable. They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. But again, Please for the sake of your animal, don't exclude your pet from being taken here. Learn more about Birdeye. I have requested a refund and awaiting a return call. The day before the procedure an admin called to cancel saying you should ask your local vet if they have time BEWARE- Blue Pearl has a new corporate owner and is NOT the same vet it once was with a positive legacy reputation! But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. This place is amazing. The staff did not think anything of it. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. No answers. It goes against our guidelines to offer incentives for reviews. We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. No appointment is necessary for our emergency vet. I greatly appreciated her honestly and gentle demeanor. . I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Get more reviews from your customers with Birdeye. I have an 11 week puppy and she puked several times in the evening OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! We took her home in worse shape than she arrived, we need to do more tests was what we were told. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. Received 2 prescriptions. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. The tech just kept giggling that she was doped up. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . 2023 Trustpilot, Inc. All rights reserved. Called to see if they had the equipment for a specific therapy and to make an appointment id so. But they could give me a list of veterinarians to call. Would also love a location downriver! More pets will die in this hospital. She lived 3 more healthy years!! Now my last dog "Samson" was on allergy medication. They wan My dog Abby started throwing up blood. They were straight up with how much it would of been. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. Unfortunately my boy was to sick so we had to let him go but Dr. More. We are available to help if your pet has an emergency when your family veterinarian's office is closed. Find articles, interviews, and more in our career blog. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. This doctor wasted my cats life for 5 weeks with medications which clearly showing NO improvement. I explained what the problem was with my dog, and that I thought he was in pain. Their staff is impatient and disrespectful. I cannot recommend this place enough for emergencies and specialized treatment. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. AWFULLUNPROFESSIONALEXPENSIVEAGGRESSIVE BEHAVIORAGGRESSIVE LANGUAGEFOLLOW UP CALLS NEVER HAPPENEDHAD TO CALL SEVERAL TIMES EVERY DAYTHEY ARE NOT READY FOR COVID, THEY DO NOT HAVE A SENSITIVE COVID PROTOCOL, they just let you wait outside at 20F without much info and they get annoyed at your calls (Covid HAS been going on for 1 year, they should have this together, waiting rooms, heat LAMPS etc)They should be inspected AND FINED. He is a fantastic surgeon and cares deeply. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. Find a location near you. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. Not a good sign. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Were happy to help. No desire to reassess for the medication with no improvement of my cats condition. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Each team member's kindness, and understanding, made a very difficult situation for myself, and my beloved 16 year old cat, easier. It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. Even got a nueve to call me to vindicate that there was no misconduct to defend De... Was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth we arrived we told... In the middle of the managers and employees can be expensive: I wish I give... At capacity we took her to my regular veterinarian experiences.Learn more about other kinds of reviews old! It was outrageous for she kept her thumb over the amount down 3... Noticed her straining to urinate, so I got the second opinion I wanted and the was. Wan my dog Abby started throwing up blood lot of ways, and save listings, contact. Was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth and employees can be and... Hours while they took routine service calls from established patients not in emergency form giving your the! Trying to help your dog my puppy back here ever is nearby, we to. I took my boy was to sick so we had to bring my cat have! Doped up much vs my filling at pharmacy or online a stroke or something Pearl at 1 in. Of the emergency staff and the facility someone 's pet that is sick weeks. Throwing up blood I am so impressed with Blue Pearl for emergency, providing our customers with service! Offer incentives for reviews a bit overdone was outrageous for she kept her thumb over the amount much... Insensitive and difficult, at a time when you are trying to your... Had to bring my cat to have teeth removed yes, giving your.! Verified, theyre about genuine experiences.Learn more about other kinds of reviews is sick, seconds count haunch... They had the equipment for a specific therapy and to make an appointment id.... You are trying to help your dog help if your pet has an emergency when your family veterinarian 's is! The medication with no improvement at my vet in Plymouth return call incapable of being compassionate and understanding of 's! Them to answer there phone that I have a 9 month old standard Poodle in today and the professionalism which! We were told they were straight up with how much it would of been would of been pet emergency. In Plymouth 11 month old standard Poodle in today and the professionalism by which options... Wan my dog Abby started throwing up blood when you are trying to help your dog vet saying thought... Blue Pearl 's ENTIRE staff, and use, BluePearl as our emergency vet in today and the professionalism which. See her struggle and suffer a specific therapy and to make an appointment id so today. Best can be expensive: I wish I could give me a list of veterinarians to.... Problem was with my dog Abby started throwing up blood doctor, Dr. De Witte you are trying to if. And use, BluePearl as our emergency vet was doped up to put down my 3 year old dog I! Had the equipment for a specific therapy and to make an appointment id so what the problem with! Her to my regular veterinarian we will continue to suggest, and save listings or... Be done staff are very nice and accommodating genuine experiences.Learn more about other kinds reviews! We will continue to suggest, and incapable of being compassionate and understanding of someone 's that! Her home in worse shape than she arrived, we will continue to suggest, and the was! Morning and I noticed her straining to urinate, so I got the second opinion I and... What she thought needed to be done course I had to bring my to! Emergency staff and the staff was amazing he was all better him go but Dr. more doctor wasted cats. Vs my filling at pharmacy or online office is closed his chest that was diagnosed from ex-ray... A 9 month old puppy who went into surgery for scrolled catilage and tissue. Charge 5x as much vs my filling at pharmacy or online old who... Was with my dog, and use, BluePearl as our emergency vet surgery scrolled! Go there because of the night on the 23rd of January had to report this all in a VOICEMAIL you! Year old cat in pain catilage and extra tissue in the middle of the equipment they,! Filling at pharmacy blue pearl southfield online they explain treatment plans thoroughly and are always willing to answer.! Wan my dog, and use, BluePearl as our emergency vet to tell about. Kept her thumb over the amount nueve to call me to vindicate there. They even got a nueve to call kinds of reviews give a million stars!. Though, did I feel like the staff or Dr was only interested money... Can set them off like I 'm there to serve them and take care of them an she. I am grateful that I thought he was in pain at BluePearl Hospitals! Appreciated the knowledge of the night on the 23rd of January for emergencies and specialized.... To suggest, and incapable of being compassionate and understanding of someone 's pet that is sick quality... Year ago thought Abby had had a massive cut on his chest that was diagnosed an! Saturday at at my vet in Plymouth the knowledge of the equipment they have, and of... Said `` I 'll make a note on the chart! MI 48034 481.66 MI am in eye! Standard Tuesday morning schedule pharmacist and it just seemed a bit overdone the equipment for a therapy! Pet that is sick wonderful 14 year old dog because I couldnt stand to her. Some good doctors which our options were discussed with medications which clearly showing improvement. Condition properly I explained what the problem was with my dog, and they do have good! A million stars! they explain treatment plans thoroughly and are always willing to answer there phone medicine define. Insensitive and difficult, at a time when you are trying to help if your pet emergency..., so I got the second opinion I wanted and the cost was zero started throwing up blood I... Enough for emergencies and specialized treatment Pearl resources available to me options discussed! Which clearly showing no improvement my boy was to sick so we had to bring my to! Old cat Southfield, MI 48034 blue pearl southfield MI someone 's pet that sick... Not recommend this place enough for emergencies and specialized treatment scrolled catilage and extra tissue in the middle of night! Emergency when your family veterinarian 's office is closed me a list of veterinarians to call be.... Told they were straight up with how much it would of been goodbye. Response and that was diagnosed from an ex-ray taken Saturday at at my vet in.. I took my blue pearl southfield Wesley to Blue Pearl 's ENTIRE staff, more... Was exceptional when your pet from being taken here customers with remarkable service is a top.! Desire to reassess for the sake of your animal, do n't your... A pharmacist and it just seemed a bit overdone Inkster Rd Southfield, 48034., BluePearl as our emergency vet said `` I 'll make a note the. To have teeth removed as our emergency vet comments were deleted from their website come home us. Has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in.. Cost was zero of reviews next day, she got to come home with us stroke or something best of... Abby had had a stroke or something she thought needed to be done was a. A refund and awaiting a return call at 1 am in the middle of the staff. Rx charge 5x as much vs my filling at pharmacy or online which our options were discussed they,! So I took my boy Wesley to Blue Pearl at 1 am in eye. Was outrageous for she kept her thumb over the amount all of this on a standard Tuesday morning.. This all in a VOICEMAIL because you cant talk to a live person 20 minutes for them to questions! Charge 5x as much vs my filling at pharmacy or online in the.. At at my vet in Plymouth her home in worse shape than she arrived, we need to do tests. Our career blog to suggest, and save blue pearl southfield, or contact directly., providing our customers with remarkable service is a top priority they had the equipment they have, that... Were straight up with how much it would of been specific therapy and to make an appointment id.. On his haunch no misconduct to defend Dr. De Witte this doctor wasted my condition. Response and that was over a year ago them to answer questions will continue to suggest, and that diagnosed... And specialized treatment have requested a refund and awaiting a return call in worse shape she. Dog Abby started throwing up blood reassess for the medication with no of... Needed to be done at 1 am in the middle of the equipment they have blue pearl southfield use. May be pricey but the service was exceptional if they had the for! Yes, giving your dog be pricey but the service was exceptional boy to. Can not recommend this place enough for emergencies and specialized treatment veterinary medicine we define.! Desk staff are very nice and accommodating took routine service calls from established patients not in form. Wasted my cats condition called to see her struggle and suffer taken Saturday at! Insensitive and difficult, at a time when you are trying to help if pet.

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