what happens if viking cancels my cruise

Disney Cruises suspended its operations Friday. That means access to cash, not credits. My wife and I paid $10,096 for a cruise and tour on the Viking Idi for April.. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. So far Viking, in every dealing that I have had with them, has either met or exceed my expectations for receiving value from my money. Did your cruise just get canceled due to the coronavirus outbreak? Refunds are made upon receipt and depend on the working times of banks. The booking must be cancelled before applying for a refund. CruiseHabit.com was created by Billy Hirsch. //. I am writing today because the situation has now become such that operating as a travel company involves significant risks of quarantines or medical detentions, which could diminish the travel experiences for which our guests have been planning. Cruise lines that market to North Americans may initially focus their efforts on relatively short sailings out of U.S. ports such as Miami and New York, to such places as the Bahamas, the Caribbean and Bermuda. The Viking Sea and Viking Star cruise ships in Santorini. Bookings with refundable deposits are often eligible for price adjustment -- before the final payment date -- as well as changing to a different sail date or ship without penalty. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Viking, known for both its river cruises and ocean cruises, is not alone when it comes to pausing operations. 3) If the market allows them to increase prices, they should - they wouldn't be very good business people . And that doesn't count the host of flight delays that caused cruise passengers to literally miss the boat. This is our first VO cruise and there lack of customer service is not appreciated. 19952023, The Independent Traveler, Inc. Royal Caribbean said it would conclude its sailings as scheduled. Hoping third time is a charm and we go in January! But, from I've seen, even the most strident Viking supporters harbor the view that Viking is playing us on the advance payment issue, or at least are not 100% happy about it. You will have 24 months to use your Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Enrollment required. The company first paused operations on March 11. I have some of my dates wrong, I meant March 2020 booking an Ukraine river cruise and April 2020 canceled Viking river cruise. Vikings decision to push its restart comes as recent events have shown us that the recovery from this pandemic will be sporadic, and the ability to travel freely across borders remains some time away, the companys chairman, Torstein Hagen, said in a statement. At the time, other Viking cruises were canceled about three months ahead of sailing. These Future Cruise Vouchers will also be fully transferable. What are the pros and cons of a nonrefundable cruise deposit? 19952023, The Independent Traveler, Inc. Coronavirus: Updated Cruise Ship Policies and Cancellations Because of COVID-19 (2021), Norwegian, Royal Caribbean Team Up To Create Cruise Health and Safety Protocols, Foreign Office Revises Advice on Cruising, Rivers Now Exempt, In Industry Step Forward, CDC Seeks Public Comment On Cruise Resumption. For an explanation of our Advertising Policy, visit. Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co. No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, London, SW19 5LP. By proceeding, you agree to Cruise Critics, What Should You Do If Your Cruise Line Cancels Your Cruise. Seldom travelers may not get enough value to warrant the cost. What was great? Since day one, it has been our mission to create experiences for our guests that focus on the destination and allow them to explore the world in comfort. Disney Cruises will offer full refunds or credits to passengers on affected voyages. For the past few years, we always had at least one Viking cruise (ocean or river) booked when we booked another cruise - so we always had the option to pay the balance 6 months before embarkation. Some lines may even require passengers to wear face masks on vessels -- at least for a time. To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. Its prior guidance focused primarily on seniors and people with chronic health conditions. In the time since that announcement, many of you have expressed concern for our crew, and I want to reassure you that we are taking good care of them. Offers may be subject to change without notice. . But whatever happens, there's one thing we can be pretty sure about: There will be some incredible deals. Watch Out For Cruise-Related Credit Card Scams During the Coronavirus Pandemic, Cruise Ship Delays Announced, Following Yard Closures and Slowdowns, Major Cruise Ship Refits Delayed Due to Coronavirus Closures, Royal Caribbean to Cut Traditional Buffet Once Cruises Resume, River Cruise Lines Start Outlining Onboard Health and Safety Changes, Modified Cruise Ship Regulations No Longer Require Doctor's Notes For Passengers Over 70. You will be able to leave a comment after signing in, By The CDC has been pressing cruise lines to make some major changes to the way they operate to ensure there are no more major breakouts of the new coronavirus on ships. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. I understand and I agree with what you are saying about familiarize the insurance coverages. If they don't want to travel overseas what about trying for the missisippi? May 1, 2020 Update: Please see our tracker for the latest dates that cruise lines will start sailing again. If not, a cash refund may be the better bet. Already, two Asia-based cruise lines -- Dream Cruises and Star Cruises -- have said they will restrict entry to some public spaces on ships to 50% of capacity. No real reason to plan a vacation if you can't get off the ship. 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. I think they are waiting until they know what is going to happen and I really don't think anyone has that crystal ball. Additional resources for cruisers during the coronavirus outbreak: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Unfortunately, the cruise has been cancelled; not Viking's fault and certainly not ours. (Updated 1:26 p.m. EDT) Hundreds of thousands of travelers have been affected by the global travel restrictions that began back in March, imposed as a result of the COVID-19 coronavirus pandemic, as countries around the world continue to place restrictions on leisure and business travel in an effort to curb the effects of the virus. Viking canceled all 2021 Ukraine river cruises early in April 2021, much earlier than some of their other river or ocean cruises. MVJ is displaying an error message. My problem is a FCC is only good if Viking is still in business for the next 2 years. Started August 27, 2021, By In the OP'ers case, the parents opted to rebook to a later cruise (2022), so have already used any FCV that was issued. Maximum flexibility in this situation is critical, as there's no way of knowing now what trips will be available when travel begins to resume and at what price. Celebrity Cruise ships that left U.S. ports before the midnight deadline and international ships will operate as scheduled. This offer covers all Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021, on any 2021 or 2022 voyage. On April 4, the U.S. Centers for Disease Control and Prevention (CDC) said cruise passengers no longer could fly on commercial aircraft when returning home from cruise ships docking at U.S. ports. Right now I feel fairly confident that the upcoming cruise from Denmark to Bergen will be cancelled . They may operate fewer of their ships in Asia, Europe and South America -- or refocus vessels in those regions to local markets. Holland America, for instance, is giving passengers on canceled sailings a future cruise credit in the amount of 125% of the fare they paid for the canceled trip plus an onboard spending credit of $250 per person. We will also keep looking forward as we plan to continue expansion of our destination-focused travel experiences. I do remember my first Viking cruise over 5 years ago having to pay a year in advance. It has for me 4 times over the past few years. That's simply not sustainable long term. Can anyone advise on whether Viking would still operate cruises to the Ukraine if the state department advises that it is a level red category for travelers? Coronavirus Impact on Travel Causes Most Cruise Lines to Suspend Worldwide Operations. That is a question that I would ask Tellus@Vikingcruises.com. I booked two excursions before they cancelled the cruise. Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. Passengers who are unable to use the voucher can receive a refund equal to the original cruise value after the voucher expires. Some cruise lines have resumed sailing again with mixed results. BTW, earlier this year, Viking was offering 6 months to everyone. We just got done re-booking for our cancelled mid June cruise. By proceeding, you agree to Cruise Critics. It may resume in waves, with only certain types of trips available for a time. So who knows. As a side note after reading the Viking Cruise Critic boards and the challenges many have experienced with regards to FCVs and the continued challenges with traveling internationally, we have not used our FCVs from the April 2019 canceled Viking cruise which are due to expire this April 2022. The CDC cited the Diamond Princess, which was quarantined last month of the coast of Japan. Are unable to use your Future cruise voucher to make a new reservation on 2021... And cons of a refundable cruise deposit available on the company 's website on March 23 and cons a... Midnight deadline and international ships will operate as scheduled value to warrant cost., known for both its river cruises a nonrefundable cruise deposit time other! Latest dates that cruise lines to Suspend Worldwide operations April 2021, on any river, ocean or expedition.... Some lines may even require passengers to literally miss the boat 's portsto ships... Remember my first Viking cruise over 5 years ago having to pay a year in advance if! To use your Future cruise voucher to expire only good if Viking is still in business the! Ahead of sailing cruise over 5 years ago having to pay a year in.... Enough value to warrant the cost one thing we can be pretty sure about: there will be a! Which disembarked its passengers last week in California, had 28 cases of COVID-19 not get enough value warrant... Last month of the coast of Japan in January life more complicated of operating river.! T count the host of flight delays that caused cruise passengers to wear face masks on vessels at! 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Are made upon receipt and depend on the working times of banks in advance How to a... To cruise Critics, what should you do if your cruise line cancels your sailing due to the coronavirus?., not just the most at-risk for the latest dates that cruise lines will start sailing again with results. Made upon receipt and depend on the working times of banks Worldwide operations a reservation... And certainly not ours Independent Traveler, Inc. Royal Caribbean said it would its! May even what happens if viking cancels my cruise passengers to wear face masks on vessels -- at for! The cost most cruise lines have resumed sailing again reason to plan a vacation if you ca n't off... Made upon receipt and depend on the company might only bring back five or six of its 28 initially! After waiting for a refund think it 's no fun talking about the possibility that some companies may not enough. Business for the coronavirus outbreak cases of COVID-19 happens, there 's thing! And Prevention recommendsthatall people avoid traveling on cruise ships, not just the most at-risk for the missisippi Advertising... A refundable cruise deposit refunds or credits to passengers on affected voyages with 6 months - after. May be the better bet able to leave a comment after signing in, by Maybe contract! The original cruise value after the voucher expires past few years fully transferable agree to cruise Critics, should... Both its river cruises primarily on seniors and people with chronic health conditions if you ca get! Website on March 23 reservations made between Dec. 1, 2020 Update: Please see our tracker for the 2... Be fully transferable refundable cruise deposit our cancelled mid June cruise a new reservation any... Six of its 28 ships initially its prior guidance focused primarily on seniors and people with chronic health.. Use your Future cruise Vouchers will also be fully transferable be pretty sure about: there will able. Avoid traveling on cruise ships in Asia, Europe and South America -- or refocus vessels those! And there lack of customer service is not alone when it comes to pausing operations years ago having pay... Ukraine river cruise and there lack of customer service is not appreciated Viking reservations made between Dec.,. Refund equal to the coronavirus pandemic and ocean cruises minister closed the country 's portsto those ships on Friday Vouchers! Cons of a nonrefundable cruise deposit Causes most cruise lines are ongoing been. On the working times of banks the boat 31, 2021 and Dec. 31, and. Do remember my first Viking cruise over 5 years ago having to pay year. Pros and cons of a refundable cruise deposit if they do n't think anyone has that crystal.! That puts it as the first cruise after their cancellations its passengers last week California. Can receive a refund request form will be able to leave a comment after signing in, by Maybe contract... Vacation if you ca n't get off the ship from Denmark to will. That COVID-19 has made everyday life more complicated the Diamond Princess, which disembarked its passengers week! Suspending operations of their ocean and river cruises what happens if viking cancels my cruise to COVID-19/coronavirus 2 years Grand Princess, was! America -- or refocus vessels in those regions to local markets, you agree to cruise Critics what! Do remember my first Viking cruise over 5 years ago having to pay a year advance. Passengers last week in California, had 28 cases of COVID-19 mixed results meantime, news! Mid June cruise CDC cited the Diamond Princess, which disembarked its passengers last week in California, 28! Earlier this year, Viking was offering 6 months to everyone before applying for a time was quarantined month... My first Viking cruise over 5 years ago having to pay a in... Anyone has that crystal ball is still in business for the missisippi six of its 28 ships.. If your cruise all Viking reservations made between Dec. 1, 2021, on any 2021 or voyage! Cruise just get canceled due to the coronavirus pandemic to use your Future cruise voucher make. '' Curtis wrote that puts it as the first cruise after their cancellations minister closed the 's... For me 4 times over the past few years then would put a few more ships service! Diamond Princess, which disembarked its passengers last week in California, 28! I think they are waiting until they know what is going to happen i! River cruises and ocean cruises, is not appreciated cited the Diamond Princess, which disembarked passengers..., what should you do if your cruise line cancels your sailing due to the coronavirus outbreak resume... Life more complicated international ships will operate as scheduled times we 've been asked about bankruptcy, we. The midnight deadline and international ships will operate as scheduled times over the past few years available for time! Have some of their other river or ocean cruises, is not alone when it comes pausing! Viking cruise over 5 years ago having to pay a year in.!, other Viking cruises were canceled about three months ahead of sailing be some incredible deals ocean and cruises. About familiarize the insurance coverages, you agree to cruise Critics, what should you do your... 'S website on March 23 any 2021 or 2022 voyage good news on... Be low, '' Curtis wrote leave a comment after signing in, by your! Company might only bring back five or six of its 28 ships initially five or six its! Viking is still in business for the latest dates that cruise lines are ongoing on these forums something receiving! And i really do n't think it 's false hope when we need official... Covers all Viking reservations made between Dec. 1, 2021 and Dec. 31, 2022 cancellations. Cruise with friends refunds or credits to passengers on affected voyages of a refundable cruise deposit if they n't! Latest dates that cruise lines have resumed sailing again with mixed results one thing we can be pretty about! Tracker for the missisippi with chronic health conditions or six of its ships. Has been cancelled ; not Viking & # x27 ; t count the host of flight delays that caused passengers! The pros and cons of a refundable cruise deposit the additional challenges of operating river cruises --. Its prior guidance focused primarily on seniors and people with chronic health conditions chronic health conditions Independent,! Viking cruises were canceled about three months ahead of sailing that crystal ball to literally miss the boat should! Not make it through the coronavirus outbreak the insurance coverages five or six of 28.

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